Help & Contact
FAQ
Glimora Hair Styler
Yes, our Glimora is suitable for all hair types, including thin, thick, curly, wavy and straight hair, adjust the temperature to your hair type for optimal results.
Yes, our Glimora is equipped with advanced technology to evenly distribute the right temperature to the respective attachments. This ensures that your hair stays healthy and radiant without damaging it.
The Glimora heats up within 2 seconds so that you can quickly start styling your hair.
Yes, for best results, start with freshly washed hair. All our brushes can be used on wet hair. However, the curling attachments are best suited for towel-dried hair. Do you want to curl hair while it is already dry? Then moisturize the hair with a heat protection spray beforehand.
Shipping
A: Shipping time may vary depending on destination and other factors. We usually ship your order within 1-3 business days after receipt of payment. However, please note that there may be delays due to holidays, customs clearance or unforeseen circumstances, which may result in a longer shipping time of up to 1-2 weeks. However, we will do our best to process your order as quickly as possible and deliver your products to you promptly.
A: Shipping to Germany is completely free of charge for you ! ( Switzerland & Austria with costs )
A: This case is extremely rare and should not occur. Nevertheless, the correct delivery is not in our hands. Should it happen that nothing has arrived after the delivery time has expired, we will support you in every way and try everything to find your order. If all else fails, you will get your money back!
Payment
A: We offer all common payment methods . This means you can pay with PayPal, Visa, Mastercard, American Express, Klarna and many other credit card providers. We also offer SOFORT bank transfer .
A: Please check all your details again and try again. If it is still declined, we will not accept the card, please use another card oruse anotherpayment methodsuch asPayPal.
A: Of course they are!Our store uses SSLencryption and our payment gateways are 100% secure.
retours
A: Of course we do! But please note that all items must be in new and undamaged condition.
A: You have 14 days from the day you receive the package to return the ordered items.
A: We want to make the return process as easy as possible for you. Here are the steps you can follow:
Use the online returns portal: Visit our returns portal to register your return. You will need your order number (starts with #Glimora12345) and the e-mail address you used when placing your order .
Please note that the return must be made within the specified period. You can find more information about the deadline and our return conditions on our website.